Softrim provides a comprehensive, integrated turn-key solution to businesses that sell products and services via the Internet.
Examples:
www.bestrugs.com
www.bistromd.com
To set up a complete Internet based business to consumer portal, Softrim provides all the necessary technologies:
Hosting and best practices customer experience.
- The design, development and hosting of the main website and any associated sites.
- The integration of the merchant card services and association with commercial banks.
- The day-to-day operation screens to process orders, purchases, customer communications, cancellations, refunds, etc.
Website management.
- Web page support - Each page is delivered with administrator access for all content editing capabilities.
- Product/Services - Additions and edits of descriptions, quantity, limited stock, pricing and discounts and promotions.
- Banner Advertisements - Add/edit/delete and change layout.
E-Commerce management.
- The design and administration of the databases required for managing inventory.
- Backorders, shipping tracking, customer order status management.
- Handling and shipping fees, promotional codes and campaigns.
- Reports on sales, purchases, credits and returns, daily orders, margins, etc.
- Merchant account activity report.
Softrim has also developed business to business e-commerce sites that are involved in financial and banking transactions.