Networking Overview

Softrim offers a comprehensive range of solutions in all areas of computer networking. We design, install, service and maintain all Windows, Novell, Unix and hybrid networks and provide support across a wide range of software applications.

Architecture and Design

Softrim engineers consult with clients to determine the optimum solution based on the Client’s current needs and growth strategies. Based on the client organization, Softrim offers solutions in terms of:

• The type and number of Servers, workstations and peripherals
• Compatibilities of the network with business applications and requirements
• Security: Security Appliances, RSA devices, Firewalls, Routers, Proxy Servers
• Fault Tolerance: Server Clusters, Fail Over Servers, RAID levels, AC back-up, Tape Backup, Remote Data Backup
• Wide Area Network for multiple locations
• Internet access and Broadband requirements
• Remote user access and management (Citrix or Terminal Server)
• Wi-Fi Ethernet: 802.11g (up to 108 Mbps) and the latest 802.11n (up to 600%faster than 802.11g)
• Scalability for future requirements

Network Support

Softrim offers both remote HelpDesk and on-site Field Service support. With over 20 technical associates in Southwest Florida, we provide fast, reliable and consistent service.

• HelpDesk: Softrim has developed a proprietary software application and set up a call center in its main office at Estero, FL to support remote users all over the USA. Given the high level of control that can be achieved remotely on computers, many of the issues that users have on a day-to-day basis can be resolved quickly and efficiently thru HelpDesk services. Click HelpDesk for a demonstration of our services.
• Softrim offers Remote Monitoring and Remote Data Backup to enhance the support level provided for mission critical applications.