E-Commerce

Softrim provides a comprehensive, integrated turn-key solution to businesses that sell products and services via the Internet.

Examples:

• www.bestrugs.com
• www.bistromd.com

To set up a complete Internet based business to consumer portal, Softrim provides all the necessary technologies:

Hosting and best practices customer experience

• The design, development and hosting of the main website and any associated sites.
• The integration of the merchant card services and association with commercial banks.
  
• The day-to-day operation screens to process orders, purchases, customer communications, cancellations, refunds, etc.

Website management

• Web page support - Each page is delivered with administrator access for all content editing capabilities.
• Product/Services - Additions and edits of descriptions, quantity, limited stock, pricing and discounts and promotions.
• Banner Advertisements - Add/edit/delete and change layout.

E-Commerce management

• The design and administration of the databases required for managing inventory.
• Backorders, shipping tracking, customer order status management.
• Handling and shipping fees, promotional codes and campaigns.
• Reports on sales, purchases, credits and returns, daily orders, margins, etc.
• Merchant account activity report.

Softrim has also developed business to business e-commerce sites that are involved in financial and banking transactions.